Why might a crowd become hostile during an event?

A crowd can become hostile during an event primarily because of dissatisfaction and unmet expectations. When individuals gather for an event, they often have certain anticipations regarding their experience, such as the quality of the entertainment, the availability of services, or the overall atmosphere. If those expectations are not met—such as delays, poor service, or lack of access to desired amenities—frustration can build among attendees.

This frustration can quickly escalate, especially in a large group, leading to feelings of anger and hostility. In a crowd setting, this emotional contagion can spread quickly, causing more individuals to react negatively, which can ultimately create a volatile situation. Factors such as crowd size, density, and the absence of clear communication from event organizers can further exacerbate feelings of dissatisfaction, increasing the likelihood of hostility.

In contrast, excessive joy and happiness, an abundance of food and drink, or pleasant weather typically contribute to a positive atmosphere, making it less likely for a crowd to turn hostile. These conditions foster a sense of community and enjoyment rather than frustration or anger.